Many-to-Many Instead of Top-Down: How Hettich Drives Performance with OKRs, Focus, and Consistency

In this episode, Torsten talks with Jana Schönfeld and Michael Lehmkuhl from the Hettich Group about how performance and transformation can be effectively managed in a global family-owned company. At Hettich, the focus is less on the term “performance” and more on results, effectiveness, and efficiency. The conversation covers the “many-to-many” principle, responsibility without traditional hierarchical structures, maximum transparency, OKRs and Agile as a toolkit of methods, and the question of why focus, clarity, and consistency are crucial if organizations are to remain capable of acting even under pressure. Our guests are Jana Schönfeld and Michael Lehmkuhl from the Hettich Group, one of the world’s leading manufacturers of furniture hardware, headquartered in Ostwestfalen-Lippe. Together, they provide insights into a unique corporate culture in which transformation is measured not only by concepts but also by people’s behavior.